Eg22 Privacy Policy

Eg22.pro ("eg22", "we", "platform") takes your privacy very seriously. This Privacy Policy ("Policy") explains what personal data is collected when you use the eg22 platform, how that data is used, who it may be shared with, and the steps we take to keep it secure.

This Privacy Policy applies to eg22's website, mobile application, and all related services. By using our platform, you are considered to have consented to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

Eg22 collects only the data that is necessary. Under our Privacy Policy, we may collect the following types of information:

Personal Identification Information:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential address and country
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method details (bKash, Nagad, Rocket, etc.)
• Transaction history and amounts
• Partial bank account details (full account numbers are not stored)

Technical Information:

• IP Address & Device Type
• Browser and operating system information
• Login timestamps and session data
• Data from Cookies & Tracking Technologies

Gaming Activity Data:

• Gaming History & Betting Amounts
• Win & Loss Records
• Bonus usage history

Eg22 uses the data it collects for the purposes below. Our Privacy Policy ensures that data is used only for lawful and transparent purposes:

Your explicit consent is obtained for marketing or promotional emails, and you may withdraw that consent at any time. eg22 never uses your data for unnecessary purposes.

Eg22 does not sell or rent your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, or other payment gateways to process transactions.
• KYC Partner: Approved third parties are engaged for identity verification purposes.
• Game Software Provider: Only the minimum data necessary for game operation is shared.
• Law Enforcement: Data may be disclosed in response to a court order or legal obligation.
• Business Transfer: In the event of a change in eg22's ownership, data may be transferred, but this policy will remain in effect.

Eg22 uses industry-leading technologies and practices to keep your data secure. The following security measures are active under our Privacy Policy:

• 256-bit SSL/TLS encryption — applied to all data transfers
• Two-Factor Authentication (2FA) support
• Regular security audits and penetration testing
• Firewall and Intrusion Detection System
• Data encryption — both at rest and in transit
• Restricted staff access — only authorized personnel can access your information
• Users will be notified within 72 hours if a data breach is detected

Eg22 uses cookies and similar tracking technologies to enhance your experience. Our Privacy Policy is fully transparent about how cookies are used:

• Essential Cookies: These cookies are used to maintain your login session and ensure platform security. Without them, the platform cannot function properly.
• Performance Cookies: Anonymous statistics are collected to understand which sections of the platform are used most.
• Functionality Cookies: Used to remember your language preferences and personal settings.
• Marketing Cookies: Used solely to show relevant offers, with your consent.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit the platform's functionality.

Eg22 retains your data only for as long as necessary. Retention periods are defined under our Privacy Policy:

• Active account data — retained until the account is closed
• Transaction records — up to 5 years as required by law
• KYC Documents — As required by regulatory guidelines
• Gaming History — up to 3 years
• Support conversations — up to 2 years
• After account closure — certain data may be retained as required by legal obligations

Once the designated retention period expires, your data is securely deleted or anonymised.

Eg22's Privacy Policy gives you full control over your personal data. You have the following rights:

• Right to Access: You can request to know what data we hold about you.
• Right to Rectification: You may submit a request to correct any inaccurate information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Object: You may opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw consent at any time for data processed on the basis of consent.

To exercise any of these rights, email [email protected] or reach out via live chat. We will respond within 30 business days.

Eg22 is strictly for users aged 18 and above. Our Privacy Policy places the highest importance on protecting minors:

• We do not knowingly collect data from anyone under the age of 18.
• Age verification is carried out at the time of registration.
• If we become aware that a minor has registered, the account will be closed immediately and all associated data will be deleted.

Eg22's platform uses certain third-party services and game software. These services may have their own privacy policies. We only work with third parties that meet our privacy standards.

• Third-party game providers are required to sign eg22's data protection agreement.
• Payment providers comply with PCI-DSS standards.
• Analytics tools process anonymous data only.

Eg22 is not responsible for the privacy practices of third-party services, but we always work with trusted and vetted partners.

Eg22 may update this Privacy Policy from time to time. You will be notified of any changes through the following methods:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A notice may be displayed at login regarding any policy changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact eg22's Data Protection Team:

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly
• Response time: within 30 business days
• For further assistance, visit our FAQ Page View